![]() ![]() Rural Delivery Surcharge Please note due to increases from our courier provider we now charge an extra $7.99 for any rural delivery. South Island $89 - Bascik Transport, if board is over 6 foot Rest of the North Island $49 - Mainfreight In most cases we use Mainfreight 2 Home which is a premium service so your board arrives one piece.Īuckland $29 - Urgent Couriers & Mainfreight We have to send them on a transporter truck which takes more time. If the Box is over 6 foot, we can't send them on a courier Service. Surfboards - Please Note Before Ordering Surfboards Why do Surfboards take so much longer to deliver? *Excludes Large SUPs, Inflatable SUPs are included though. This service is available in the Auckland Metro area Monday to Friday. ![]() Īll orders placed between 8am - 3pm will be delivered between 6pm - 9pm that evening. See this map to see if you are in this Area. This Service is ONLY Available in the Auckland Metro area. Xlarge - Inflatable Stand Up Paddle BoardsĪuckland Central - Urgent Tonight* - Cut Off 3pm - Monday to Friday - Only Available on items in Hyper Ride Warehouse or our 3pl our Warehouse Partner.Ĭost: $10.00 (Excludes Surfboards, it will tell you how much in the checkout as these need to go in a Van) Large - Kneeboards, Wakeboards, Water Skis and Bikes Medium - Bodyboards, Board Bags, Longboard Skaterboards, All Snowboards, Snowboard Packages ***Please note we do not ship to PO boxes, Great Barrier Island and the Chatham Islands *Excludes Surfboards, Soft Top Surfboards, Wakeboards, Waterskis, Sups and Bikes All orders will be shipped on our standard courier and will take 2-3 working days**, please add an extra 1-3 working days for Rural Delivery*** ***Please note we do not ship to PO boxes, Great Barrier Island and the Chatham Islands Standard Nationwide Once these have arrived at our Hyper Ride warehouse Express deliveries be sent asap. **For stock items that are instock at Hyper Ride, excludes items from our distribution warehouse, please allow an extra 2-3 working days for products at our distribution warehouse. All orders will be shipped on our standard courier and will take 1-3 working days**, please add an extra 1-3 working days for Rural Delivery*** Please write your RA number provided by our service team on the outside of the box for quicker refunds.Due to the nature of what we sell there are different freight rates for different sized itmes.Īll Clothing and Footwear is now just $6.99. Please pack and seal your return securely using a tracked and insured carrier service and send to:īike Tech & Warranty Assistance: 80 X 4701 Please note shipping charges will not be refunded. To initiate the return please fill out the returns form below and await contact by email from our Customer Service Team. Within 30 days of purchase online FOX will accept returns of all returned with original packaging in unused condition. ![]() Please note we do not refund shipping charges and all products must be returned with original packaging in unused condition. Following that please fill out the returns form and following instructions from our Customer Service team, send the product back for a refund. Due to the high demand of our products, the fastest way to ensure you can exchange an online order for the product you would like is to please go ahead and purchase that new product immediately from the website. ![]()
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